Privacy Policy

Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how MAA – The Touch of India and its affiliates (collectively "MAA, we, our, us") collect, use, share, protect or otherwise process your personal information through our website https://www.maathetouchofindia.com. The website https://www.maathetouchofindia.com is built using the platform Shopify http://www.shopify.com. Hence while we may collect some personal information as outlined in this policy, we are not aware and are not liable for how the underlying platform http://www.shopify.com collects and uses personal information.

By visiting this Platform, providing your information or availing any product/service offered on this Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

  1. Collection

For people who create accounts, their name, email and address information are stored in their store account (by Shopify). For people who place orders, their order information (including name, addresses, email, IP address) are stored in the order record (by Shopify). Credit card information is not saved. All information in our store can only be accessed by users and Shopify. User logins require 2-factor authentication for security.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you. We may use your contact information to send you offers based on your previous orders or preferences and your interests. Please note, if you receive an e-mail, a call from a person/association claiming to be from MAA – The Touch of India, seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. We at MAA – The Touch of India, or our affiliate logistics partner do not at any time connect with you requesting for such information.

  1. Use of information about you

The information we learn from customers helps us personalize and continually improve your shopping experience at http://www.maathetouchofindia.com in following manner:

  • We use the information to improve our platform, prevent or detect fraud or abuses of our website.
  • We will use the information to provide you with your order history, details around your orders and enable you to handle your account settings. We will also provide you with easy ways to maintain accurate and updated information such as contact details and payment information.
  • We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you and communicating with you.
  • We may use the information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
  • Furthermore, we will enable you to save items in your shopping bag, and enable you to rate and review the products you have purchased from us. In order to provide you relevant product recommendations MAA will process your navigation and browsing on our digital platforms, your shopping history and product reviews as well as the data you submitted to us through your account.
  • We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.
  1. Links to Other Sites

Our Platform may link to other websites that may collect personal information about you. MAA-The Touch of India is not responsible for the privacy practices or the content of those linked websites.

  1. Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

  1. Your choices and rights  

As a MAA – The Touch of India customer, you have choices about how to protect and limit the collection, use, and disclosure of information about you.

  • You have the right to withdraw your consent from the processing of your personal data at any time. When you do so, your account will cease to exist.
  • You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
  • You can request deletion of your information and/or checkout as guests. However, any personal information from previous orders will still be in the system because we need it for legal and accounting purposes.
  1. Use of https://www.maathetouchofindia.comby children

Use of https://www.maathetouchofindia.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use https://www.maathetouchofindia.com only with the involvement of a parent or guardian.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

Contact us: support@maathetouchofindia.com 

Phone: +91 91360 66670

Customer Support: You can reach us at our customer care team for any of your queries or complaints through: https://www.maathetouchofindia.com/contactus 

If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.

Last updated: 4th July 2024.